Susan M. HallChief Executive Officer

Susan Hall is the Chief Executive Officer of Highland Commercial Mortgage. Beginning her career in the FHA Multifamily Loan Industry over 35 years ago, she is recognized as one of the top leaders in FHA loan originations. Susan has originated, processed, underwritten and closed hundreds of new construction and refinance loans using all FHA multifamily programs in FHA offices throughout the country.

She oversees the operations of the Servicing Department and Ginnie Mae Director (oversight of Ginnie Mae Administrator) and is a MAP approved Construction Loan Administrator.

She has delivered loans to GNMA, State Agencies, and Bank Trustees and handled issuance of GNMA Mortgage Backed Securities. She is responsible for GMNA Mortgage Backed Securities Issuance and Servicing including obtaining Commitment Authority and pool numbers, assembling and submitting pool issuance documents, and monthly accounting reports. Susan has experience in construction loan administration from initial closing through final closing. She has also offered her expertise to non-profit mortgagors obtaining Section 202/811 loans or capital advances.  Susan serves on the Board of the Southeast Mortgagee Advisory Council (SMAC) and maintains memberships in associations throughout the industry.